How does it work?

By using a VPN (Virtual Private Network) account that we provide, you will be able to access the internet through a secure encrypted connection to our servers and bypass restrictions you are currently facing by your internet provider.

First you would connect normally to the internet and then connect a second time to our VPN Server. No extra software is needed.

You get the freedom you deserve but also an anonymous, safe and secure connection.

What are the system requirements?

Our service will work with computers running Windows 2000/XP/Vista/7 and Mac OS X. Also works with iPhone.

No additional software is required to use our service as we utilize the VPN software already in your operating system. Once you subscribe, we will send you all the information required to set up a connection.

Is it compatible with ... ?

Our service is compatible with all applications including:

• Web Browsers
• e-mail applications
• Windows Messenger
• Skype, VoIP, Google Talk, Yahoo IM
• ICQ, MSN
• Access to Blogs & Newsgroups
• ...... & Much More!

No special configuration is needed. All internet traffic is simply routed through our server. Connections speed is up to 1000mbit/s and bandwidth is unmetered. The use of filesharing programs (P2P) is not allowed.

What are the calling charges?

We are not providing a calling service and therefore there are NO calling charges. You simply pay a monthly fee for access to the vpn server. 

How does anonymity work?

Our VPN Service allows you to use the same internet service provider (ISP) you currently have and at the same time you remain anonymous in all your internet activities by routing your traffic through our servers via a secure encrypted tunnel (Virtual Private Network), making it impossible for even your ISP to "spy" on you.

By using our service, whenever you visit a web site, send email, chat, ICQ, IRC, FTP, Peer to Peer (P2P), make internet phone calls etc., your real IP address is not provided to the other people involved in the transaction. This is a tremendous preventive measure against hacking. Most hacking is based on using your real IP address, which the hacker won't be able to get. As a result we are in fact acting as a firewall keeping you safe from any abuse.

Your internet provider keeps a log file that shows the times your IP address was used and where it connected to. Some internet providers save these log files indefinitely and they may give these files to whoever asks with or without a court order and this would mean every web site you visited and everything you did is no longer private... BUT when using a VPN with us, all that your ISP log would show is an encrypted connection to a server. All internet traffic leaves one of our servers with the same external IP address. All the traffic from many users becomes mingled together and inseparable should someone try to do it.

Does Skype work if it is Blocked?

YES! Once you have subscribed and set up the VPN you will be able to use programs such as Skype to make calls from regions that have chosen to block Skype. Also, the quality of sound may improve by using a VPN even when it is not blocked.

How do i configure my computer (Windows XP)?

1. Open up the Control Panel from the Start Menu
2. Double click 'Network Connections'
3. In the left menu click "Create new connection"
4. You will now see the New Connection Wizard . Press the Next >
5. Now select the "Connect to the network at my workplace" and press Next >
6. Now select the Virtual Private Network option and press Next >
7. It will ask you a company name - Enter Banana VPN.
8. You may now see a Public Network window, select "Do not dial the initial connection" and press Next >
9. It will now ask you for a Host name or IP address, enter IP provided to you in the email and press Next >
10. Now  check the box to add a connection to your desktop and press Finish .

You can also download the illustrated XP version in PDF here.

For MAC OS, click here for setup guide

For Windows Vista click here

For Windows 7 setup guide click here

For SSTP VPN on Vista click here

For OpenVPN SSL accounts please go to https://www.clientconfig.com to download the pre-configured installation file for Windows.

I cannot send emails when connected with VPN.

When using our VPN server you might not be able to send email through your ISP's mail server. Simply configure your email program to send through the following SMTP server: 192.168.2.1

On some servers this is disabled. You may use your own mail server.

I cannot connect to an FTP server.

In your FTP client software please Disable "Passive FTP". It should then work.

Do you have an affiliate or reseller program?

Yes! We have an affiliate program that pays 30% per sale and includes a $10 bonus just for signing up!. Click here to join now.

We also have a very flexible reseller program, ideal for startups but is available for NON-English web sites only. Email for details.

Do you have Dedicated IP plans?

Yes! We can offer Dedicated IP addresses that can be used for VOIP devices, and for gaming. Please click here for availability.

Do you offer UK VPN accounts?

Yes!UK servers are now available here. Works great to watch the BBC iPlayer. Each UK servers has a 1Gbit internet connection.

I cannot connect to the server!

-Disable your Firewall or open outgoing port 1723
-Check that your Router supports VPN Passthrough
-Check that your router and firewall allow GRE packets
-Restart your router
-Delete the connection and create a new one
-Lower or change encryption type(for MAC users)
-Change Authentication type (Chap, Mschap1/2, PAP)
-Disable Windows Vista Live OneCare or configure to allow vpn.
-Enable "Use default gateway on remote network" under Advanced TCP/IP settings of the connection properties on Windows
-Enable "Send all IP traffic over this connection" on you MAC
-Contact us for new IP address and other suggestions or download the complete technical support guide here in PDF.

Is the Banana VPN service legal?

Banana VPN has no intentions to break any laws in any country and we do our best to prevent any illegal activity (based on the laws of our home country and location of servers) on our network. We do not allow P2P such as bittorrent and edonkey and fraud screen all orders. The use of Virtual Private Networks is legal in almost all countries except the following: Cuba, Iran, Libya, North Korea, Sudan, and Syria. We will not sell to people in those countries and also not to Nigeria and Vietnam where it will be used for online fraud. Using Skype/VOIP or accessing certain web sites and internet services may be illegal in other countries with or without a VPN. Our VPN service is not intended to be used to bypass any laws, it was designed to protect your privacy.